Box Office | a premier music venue in downtown Fort Collins

Box Office

Contact: (970) 232-9525

E-Mail: boxoffice@washingtonsfoco.com

Policies and Terms of Sale:

  • Please be advised that all guests, regardless of age, must have a ticket to attend events at Washington’s.
  • Tickets are non-refundable. All sales are final.
  • Re-sale or attempted re-sale of any ticket at a price higher than face value is strictly prohibited.

 

Authorized Ticket Sales:

  • Washington’s box office and website are the only authorized point of sales for tickets to our events. Tickets purchased through any other sources are purchased at your own risk.
  • A photo ID matching the name of the purchaser is required for all box office transactions.

 

Box Office Hours:

  • Online 24/7 at washingtonsfoco.com
  • Fridays and Saturdays: Noon – 6 PM 
  • Day of Shows: One Hour Prior to Doors
  • Outside of box office hours: boxoffice@washingtonsfoco.com

 

Box Office FAQs:

  1. How do I transfer my ticket to another person’s name?
    1. You can transfer your tickets into another person’s name by emailing boxoffice@washingtonsfoco.com from the email address the tickets are under. Please provide your first and last name, and reference your order number, the show name, the first/last name of the person you’d like to put the tickets under and their email address. This must be done by the ticket holder as we will not except the transfer from someone else. Your full order will be transferred into the new name.
  2. Why can’t I buy a ticket for tonight’s show?
    1. If our ticketing page says “off sale” (and not sold out), tickets are still available at the box office. At a show time, we take them offline to better serve people in person.
  3. What happens if I purchase tickets to a show that has been cancelled?
    1. When a show is cancelled, all refunds will be available at the point of sale. The box office will email all current ticket holders when this change has been made; please check your spam folder in case it ends up in there. We process online refunds as soon as possible, which may take up to 7-10 business days to see the reverse charge reflected on your bank statement. 
    1. When a show is rescheduled or postponed, it means that we will still be hosting the show on a new date and that your tickets will be honored for that new date. If the show is marked “cancelled” then the show is not happening and refunds will be honored automatically. 
  4. What’s the difference between a “canceled” show and a “rescheduled / postponed” show?
    1. When a show is rescheduled or postponed, it means that we will still be hosting the show on a new date and that your tickets will be honored for that new date. If the show is marked “cancelled” then the show is not happening and refunds will be honored automatically. 

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132 Laporte Ave.
Fort Collins, Colorado